Privacy Policy

Effective Date: September 15, 2025

At Primebeta, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us online, in compliance with the Data Privacy Act of 2012 (RA 10173).

1. Information We Collect

When you use our website or purchase from Primebeta, we may collect the following:

• Personal Details: Name, phone number, email address, billing/shipping address.

• Payment Information: Transaction and billing data (processed securely through third-party payment gateways).

• Order Details: Products purchased, delivery information, and order history.

• Technical Data: IP address, browser type, device information, and website activity.

2. How We Use Your Information

Your data may be used to:

• Process and fulfill your orders and payments.

• Deliver your purchases to the correct address.

• Provide customer service and support.

• Send order confirmations, updates, and promotional offers (with your consent).

• Improve our website and services.

• Comply with legal and regulatory requirements.

3. Sharing of Information

Primebeta does not sell or rent your personal information. However, we may share data with trusted third parties, such as:

• Payment processors to complete transactions.

• Logistics and courier partners to deliver your orders.

• IT and service providers for website functionality and customer support.

• Regulatory authorities when required by law.

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4. Data Protection & Security

• We apply physical, technical, and organizational safeguards to secure your personal information.

• Only authorized staff have access to sensitive information.

• While we take all precautions, no online transmission is 100% secure, and customers are advised to use the site responsibly.

5. Your Rights as a Customer

Under the Data Privacy Act, you have the right to:

• Access – Request a copy of your personal information.

• Correction – Ask us to update or correct inaccurate details.

• Deletion – Request erasure of your data, subject to legal obligations.

• Withdraw Consent – Opt out of promotional communications.

• File a Complaint – With the National Privacy Commission if your rights are violated.

6. Cookies & Tracking

Primebeta may use cookies and tracking tools to improve site performance and personalize your shopping experience. You may disable cookies in your browser, but some features may not work properly.

7. Data Retention

We keep your data only for as long as needed to complete transactions, comply with laws, and provide customer support.

8. Children’s Privacy

Primebeta’s website is not intended for children under 18 years old without parental/guardian consent. We do not knowingly collect personal data from minors.

9. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with the new effective date. Continued use of our website means acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about how we handle your data, please contact us:

Primebeta Customer Service