Returns & Refunds Policy

Effective Date: September 15, 2025

We want you to be fully satisfied with your purchase. Please read our policy carefully:

1. Returns & Exchanges

• Returns are accepted within 7 days of receiving your order, only if:

• The wrong item was delivered

• The product is defective or damaged

• Items must be unused, unopened, and in their original packaging.

2. Non-Returnable Items

• For safety and health reasons, opened supplement products cannot be returned or refunded unless proven defective.

3. Refund Process

• Approved refunds will be issued through the original payment method.

• Refunds may take up to 15 business days to process.

4. How to Request a Return

• Contact Primebeta Customer Service at: 0919-608-9743 primebetaofficial@gmail.com

• Provide your order number, details of the issue, and photo proof (if defective/damaged).